Privacy Policy for ConfidantAI

1. Information We Collect

We collect the following types of data:

• Account Data: Your name, email address, and password when you register.
• Message Data: The conversations and messages you create in the app.
• Payment Data: Information related to your subscription plan (e.g., Monthly at $9.99/month, Quarterly at $24.99/quarter, or Annual at $69.99/year) is processed securely by Stripe and Apple (we never store credit card numbers).
• Technical Data: IP address, browser type, and operating system (via Google Analytics).
• iOS App Data: Device information, app usage statistics, and crash reports (via Apple's App Store Connect and Firebase Analytics).
• Advertising Data: Advertisement interactions, ad impressions, and conversion data for measuring the effectiveness of our ad campaigns.
• Installation and Event Data: App installation source, first opens, and key in-app events tracked for marketing attribution.

2. How We Use Your Data

We process your information for these purposes:

• To provide and maintain the ConfidantAI web app and iOS app.
• To process payments through Stripe and Apple.
• To improve app functionality and security.
• To comply with tax laws (e.g., storing payment records).
• To analyze app performance and user behavior across platforms.

Legal bases under GDPR:

• Contractual necessity (performance of our service).
• Legal obligation (tax compliance).
• Legitimate interest (app security and fraud prevention).

3. Third-Party Sharing

We share data with:

• Stripe: Payment processing for web purchases.
• Apple: App Store payments, analytics, and crash reporting.
• Google Cloud: Secure hosting of app data.
• Firebase: Analytics and crash reporting for the iOS app.

We only share data necessary for these services and never sell your information.

4. Data Retention

• Active accounts: Retained until you request deletion.
• Payment records: 7 years (required by tax law).
• Backups: Deleted within 30 days of account closure.

5. Your Rights

Under GDPR and CCPA, you have the right to:

• Access your personal data.
• Correct inaccurate information.
• Delete your account and data.
• Object to specific processing activities.
• Request data portability.

Submit requests to justus@gizeno.com with a valid ID for verification.

6. Security Measures

We implement:

• End-to-end HTTPS encryption for all data transfers.
• Regular security audits of our infrastructure.
• Rate-limiting and brute-force attack protection.

7. Children's Privacy

ConfidantAI is not intended for users under 16. We promptly delete accounts if we discover underage usage.

8. Policy Updates

Changes will be announced via:

• A banner on the ConfidantAI website for 14 days.
• Email notification to active users.

9. Mobile App Tracking

Our iOS app uses analytics and tracking technologies to:

• Measure marketing campaign effectiveness
• Analyze how users interact with the app
• Improve user experience based on usage patterns
• Track installations and app opens

You can limit or disable tracking on your iOS device by:

• Going to Settings → Privacy & Security → Tracking
• Turning off "Allow Apps to Request to Track"
• Or denying tracking permission when prompted by the app

10. Contact Information

For privacy-related inquiries, contact our Data Protection Officer:

justus@gizeno.com